Resources

Client Portals: How, Why & for What

Two portals, two stages of the process.

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Step 1 — Intuit Link · Initial Document Gathering

When to use it
At the START of the tax process — we send an email link invitation. Upload your initial documents, W-2s, 1099s, and answer intake questions.
Log in

Step 2 — Client Portal (SmartVault) · Ongoing Secure Hub

When to use it
Throughout the year — upload missing items, sign returns electronically, download completed returns, and message securely.
Log in

Step-by-Step How-To Guides

ProConnect Intuit Link — One-Page Guide
Visual walkthrough for accepting the invitation, uploading documents, and answering intake questions.
Open guide
SmartVault — One-Page Guide
Visual walkthrough for the secure portal: activation, uploads, e-signatures, and retrieving your return.
Open guide

Disclaimer: provided for client reference only and does not constitute legal or tax advice.